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Health Records Online is a secure patient portal from Doctors Hospital of Laredo that lets you view your medical records online at any time using your computer, smartphone or tablet.

Download the authorization form in English or Spanish.

What's Available?

Health Records Online lets you see a summary of your medical record, including:

  • Lab results
  • Radiology reports
  • Medications
  • Health issues
  • Allergies
  • Immunizations
  • Procedures
  • Summaries of care you've received
  • Discharge instructions

It's Easy to Enroll In Person or Online

Provide your email address at registration and we'll email you an invitation to join.


Enroll in the portal online at any time after registration.

Enroll Online

When you enroll, enter your Medical Record Number (MRN) found on our hospital wristband on or documentation provided at discharge. If you don’t know your MRN, contact Registration or the Health Information Management Department for additional information on how to obtain your invitation.

It's Easy to Access

If you have already enrolled, you can log in below or get easy access from your iPhone or Android smartphone with our HealtheLife app.

Log in

Or search for the HealtheLife app in the App Store or Google Play™ Store.

android App On Google Play Available On The App Store

Connect to Your Health Management Apps

We now offer the ability to securely connect your health record data to approved third party applications.

Visit the Google play or Apple app store to download third party applications.

Applications connected to our health record:
We are not connected to any applications at this time.

To request connection to an application that is not listed above, please contact your local Registration or HIM department.

If you are a developer looking to connect to our Electronic Health Record, visit and click the “start coding” link for more information on this process.

For issues with a specific application, please contact the application developer.


For technical issues or trouble logging in:
Call 888-252-8146 for help, 24 hours a day, seven days per week.

Questions about enrollment?
Contact the hospital registration department at 956-523-2033.

Questions about your medical records?
Call the hospital Health Information Management Department at 956-523-2056.

Have Questions?

Q: Is Health Records Online secure?
A: Yes. Health Records Online is located on a secure website.

Q: Do you share my information with anyone?
A: No. Only you may elect to share summaries of your care with other healthcare providers. We do not share your personal information and strictly follow our Privacy Policy. You may read that policy online or when you enroll in Health Records Online.

Q: Is there a fee to use Health Records Online?
A: No, the service is completely free of charge.

Q: When can I expect to see my information?
A: Some information, such as allergy or immunization information, is available shortly after it is documented in the hospital. Other information, such as radiology reports, are available fourteen days after the report is finalized.