Notice of Nondiscrimination

Doctors Hospital of Laredo complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Doctors Hospital of Laredo does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Doctors Hospital of Laredo:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, notify your nurse, Patient Advocate, or contact the House Supervisor.

If you believe that Doctors Hospital of Laredo has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Julia Cruz/Director of Risk Management Doctors Hospital of Laredo
10700 McPherson Road, Laredo, Texas 78045
Main #: 956-523-2706
Fax #: 956-523-269
Email address: Julia.c.cruz@uhsinc.com 

You can file a grievance in person or by mail, fax, or email at www.doctorshosplaredo.com and selecting the Contact Us link.

If you need help filing a grievance, you may contact the Patient Advocate at 956-523-2004 for assistance.

You can also file a civil rights complaint with the U. S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at http://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U. S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.