COVID-19 and its variants continue to impact communities across our country and the world. The Centers for Disease Control and Prevention (CDC) recommends that all Americans 12 and older, with few exceptions, be vaccinated against the virus. Read the CDC's latest guidance.
Doctors Hospital of Laredo is NOT a community vaccination site. Please refer to your local health authority or pharmacy for information on community vaccination sites.
Latest COVID-19 Information
The safety of our patients and staff has always been and remains our top priority. Since the beginning of the pandemic we have implemented extraordinary measures and additional protocols, including mandatory masking in our facilities, to help ensure a safe and clean environment for our patients, physicians, staff and community. We continue to actively monitor and respond to all recommendations made by the CDC and our local health agencies.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 911 or go to the nearest emergency department. It could save your life.
We have three convenient ERs nearby in north, central, and south Laredo, all open 24/7 and staffed by highly trained ER doctors and nurses.
Don’t delay seeking emergency care. Our facilities are clean, safe, and ready to provide the specialized care you need. Help is here at Doctors Hospital of Laredo.
For your convenience and safety, virtual visits via telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
We recognize that the Centers for Disease Control and Prevention (CDC) has released new guidelines for vaccinated individuals. Per the CDC, these guidelines are not intended for healthcare settings. We will continue to require that masks be worn at all times by staff, patients, and visitors to our facility.
The following visitor guidelines are in effect as of Tuesday, October 12, until further notice:
- Visiting hours are 9 am – 9 pm.
- COVID patients are allowed two screened visitors. No visitors are permitted to stay overnight.
- Emergency Department – One visitor (family member) may stay with ED patient (no hour restriction).
- Outpatient Surgery – No restrictions on visitors.
- Outpatient Visits – No restrictions on visitors.
- Immunocompromised patients – Need to get a physician order for visitation.
- Cancer Center – No restrictions on visitors.
- Labor and Delivery – No restrictions on visitors. One support person (family member) may stay overnight (no hour restriction).
- Post-Partum – No restrictions on visitors. One support person (family member) may stay overnight (no hour restriction). Siblings may visit, but no other children are allowed.
- NICU – No restrictions on visitors. Overnight stay is not allowed (as per department policy).
- Pediatrics – No restrictions on visitors. One support person (family member) may stay overnight.
- ICU (non-COVID) – Two support people (family members) are allowed. Overnight stay is not allowed.
- Medical/Surgical (non–COVID) – No restrictions on visitors. One support person (family member) may stay overnight.
- Patients with disabilities and special needs (including cognitive and developmental disabilities) who receive care at the hospital may have a designated support person present with them to support their disability needs at all times medically necessary where such does not interfere with their treatment. There is no hour restriction.
- Compassionate Care/End-of-Life Situations in COVID Units: One screened visitor (family member) is allowed. Proper hand hygiene is required to enter the room and upon leaving the room. Time is limited to 15 minutes. Visitor must wear PPE at all times, including N95 mask, face shield, gloves and gown. Children under the age of 7 will require administration approval to visit.
- Anyone who enters the main hospital or one of the off-site locations will be screened for signs and symptoms.
- Screening can be a series of questions and temperature checks.
- Anyone with positive responses to screening questions or a temperature above 100.4° F will not be allowed to enter.
- All patients who are direct admissions will be screened by the ER physician prior to going to assigned unit.
- Everyone entering the hospital is required to wear a mask/face cover. Bandanas, neck huggers and any masks with valves or vents are not appropriate face coverings as they provide very limited source control and therefore are prohibited from use.
- Note: This policy is subject to change as needed to meet CDC, State, or Local Governmental guidelines.
Doctors Hospital fully supports the use of FaceTime, cell phones and other means of communication between the patient and their family/loved ones throughout the patient’s stay at Doctors Hospital.
Patient safety is a top concern at Doctors Hospital, and this visitation policy is being implemented to protect everyone at all times. We are committed to the safety of our patients and the community we serve. Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
If you have not yet been vaccinated, the CDC recommends individuals follow these everyday preventive measures.
- Wear a mask. If you are not fully vaccinated and aged 2 or older, you should wear a mask in indoor public places.
- Stay six feet away from others.
- Get vaccinated. Authorized COVID-19 vaccines can help protect you from COVID-19.
- Avoid crowds and poorly ventilated spaces.
- Wash your hands often.
- Cover coughs and sneezes.
- Clean and disinfect high-touch surfaces.
- Monitor your daily health and watch for symptoms.