Doctors Hospital of Laredo | Visitor Information

Visitor Information

Visiting Hours
Visitors can be "good medicine" for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at Doctors Hospital, and, in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit. The visiting hours for general, medical, and surgical units are from noon to 8 p.m. and may be different for other units. Visiting hours and regulations are available at the Information Desk on the main floor. Please follow these guidelines. If you need additional information, please check with the nurse on the unit.

Visiting Regulations
Following are general guidelines for visitors:

All visitors going to patients' rooms must be at least 12 years of age. In certain situations, a patient may leave the floor to visit children in the Hospital's lobby, or children may have a limited visit in the patient's room. If you wish to make such arrangements please talk with your nurse.
Visitors may not smoke in patient rooms or anywhere in the Hospital, except the designated smoking area which is located outside the Hospital.
Shirts and shoes must be worn.
No more than two visitors are allowed in the room at one time. Visitors in semi-private rooms should be considerate of both patients.
People with colds, sore throats or any contagious diseases should not visit patients.
Visits should be kept short, and to maintain a quiet environment visitors should avoid unnecessary noise.
Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
Liberal visiting arrangements may be made for families of surgical patients on the day of surgery.

Condition Reports
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to members of your immediate family whom you designate to receive it.

Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients as some patients are on restricted diets. On the Intensive Care Unit, please check with the unit regarding any gifts for patients.

Parking
Parking for patients and visitors is available at the Hospital in front of the Main Entrance and Women's Center. Parking is available 24 hours a day, seven days a week.

Waiting Areas
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the critical care units, the emergency department, and surgery. During certain hours, a ward clerk is on duty in the surgery waiting room to keep family members informed about the progress of surgery.

Out-of-Town Visitors
Accommodations for relatives and visitors from out-of-town are available at nearby hotels. The Hospital has preferred rates with several area accommodations. Please contact Administration for rates 956-523-2001.

Gift Shop
The Gift Shop is open from 9 a.m. until 8 p.m. Monday through Friday, noon to 6 p.m. on Saturday, and noon to 6 p.m. on Sunday. The shop has gift items, jewelry, magazines, greeting cards, snacks, balloons, toiletries, and flowers. The Gift Shop phone number is 956-523-2626.

Meditation Room
There is a meditation room on the second floor of the North wing. It is open 24 hours a day for you and your visitors.

Information Desk
The Information Desk is located in the main lobby and a greeter is available for all of our patients, their family members, and visitors. The greeter can provide information regarding parking, area hotels, transportation, restaurants, directions, area attractions, and events. You may contact our Information Desk at 956-523-2828.